Terms and Conditions

Welcome to Healing Souls Wellness Essentials!

These Terms & Conditions outline the rules and guidelines for using our website (https://healingsoulswellnessshop.com) and purchasing our handcrafted wellness products. By visiting our site and/or making a purchase, you agree to these terms in full. If you do not agree, please refrain from using our site.

1. Our Mission & Products

Healing Souls Wellness Essentials was created to bring you handcrafted body oils, elderberry syrups, sea moss blends, and other holistic wellness items designed with love and care. Because our products are made in small batches with natural ingredients, variations in color, texture, or scent may occur. This is part of the natural beauty of handcrafted wellness.

2. Return & Refund Policy

  • Due to the handcrafted and consumable nature of our products, all sales are final.

  • We do not accept returns on opened or used items for safety and hygiene reasons.

  • If your order arrives damaged or incorrect, please notify us within 7 days of delivery at [your email] with photos, and we will gladly work with you to resolve the issue.

  • At our discretion, we may issue a replacement or store credit.

3. Product Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • All information provided on our site is for educational purposes only and should not replace medical advice.

  • Please consult with a qualified healthcare professional if you are pregnant, nursing, on medication, or have a medical condition.

4. Allergy Disclaimer

  • Our products are made with natural oils, herbs, and plant-based ingredients.

  • Customers are responsible for reviewing product ingredients before purchase and use.

  • We recommend conducting a patch test before applying body oils to larger areas of skin.

  • Healing Souls Wellness Essentials is not responsible for allergic reactions or sensitivities.

5. Liability

  • By purchasing from us, you acknowledge that you are using our products responsibly and at your own risk.

  • Healing Souls Wellness Essentials is not liable for misuse, allergic reactions, or individual results.

  • You agree to release us from liability for any claims, damages, or injuries that may arise from use of our products.

6. Intellectual Property

All product names, descriptions, photos, logos, and branding are the property of Healing Souls Wellness Essentials. You may not copy, duplicate, or redistribute our content without written permission.

7. Orders, Payments & Shipping

  • Payments are processed securely through our approved providers.

  • Orders ship within [X–X days] unless otherwise noted. Delivery times may vary.

  • We are not responsible for shipping delays once a package leaves our facility.

8. Community Standards

We welcome comments, reviews, and feedback — but please keep them respectful and kind. We reserve the right to remove content that is offensive, misleading, or harmful.

9. Updates to Terms

We may update these Terms & Conditions at any time to reflect changes in our policies, products, or services. Updates will be posted on this page, and continued use of our site means you accept those changes.

10. Contact Us

If you have any questions about these Terms & Conditions, please reach out at:
healingsoulsatl@gmail.com

In short: We’re here to support your wellness journey with handcrafted products made with love. Please use them responsibly, respect the natural ingredients, and reach out if you have any issues with your order.